1. GreatOdds promises to ensure complete transparency and clarity in all its financial relationships with customers.
2. GreatOdds will offer odds on all mainstream sporting events and these will be competitive with other major bookmakers.
3. GreatOdds respects the privacy of all its customers and commits itself to protect any data about customers from outside parties.
4. GreatOdds maintains 24-hour Customer Service in order to resolve all customer matters as quickly as possible. In the event that there is no amicable agreement in a dispute, GreatOdds agrees to abide by independent arbitration.

Code of Conduct

1. GreatOdds complies with all the appropriate rules and regulations of the Western Cape Gambling and Racing Board.
2. GreatOdds commits to be transparent on the setting and changing of odds and the prompt settling of all customers' financial transactions.
3. GreatOdds complies with all route-to-market legislation everywhere in the world. The Company will only physically operate where is it expressly permitted or licensed to do so.
4. GreatOdds pays all taxes and levies wherever they are applied.
5. GreatOdds is committed to support the world-wide liberalisation and regulation of online gambling.
6. GreatOdds refuses to take bets from minors and supports all efforts to avoid taking bets from compulsive or problem gamblers.
7. GreatOdds commits to be proactive in combating money laundering and any form of financial fraud.
8. GreatOdds conduct with its customers will be straightforward and helpful at all times.